Move Recruitment Solutions Pty Ltd
Effective date: 9 September 2026
Recruitment is built on trust. When you share your personal information with Move Recruitment Solutions, we understand the responsibility that comes with it.
Whether you’re looking for your next opportunity, working with us as a temporary or on-hire employee, partnering with us as a client, acting as a referee or providing services to our business, we will treat your information carefully, respectfully and responsibly.
This Privacy Policy explains:
We manage personal information in accordance with the laws and professional standards that apply to our work, including:
In this policy, “Move”, “we”, “us” and “our” refer to Move Recruitment Solutions Pty Ltd.
This policy applies to personal information we collect about:
Personal information is information or an opinion about an identified individual or someone who is reasonably identifiable.
It can be recorded in written, electronic, audio, visual or another form. It includes factual information as well as opinions and professional assessments about an individual.
Sensitive information is a particular type of personal information. It includes information about a person’s:
We will only collect sensitive information where it is reasonably necessary for our work and you have consented, or where its collection is otherwise permitted or required by law.
The information we collect will depend on your relationship with Move and the services we are providing.
We may collect:
If you work through Move, we may also collect:
If you apply for or hold a role within Move, we may collect information relating to your application, employment, performance, development, remuneration, attendance, conduct, safety and wellbeing.
Some records relating directly to a current or former employment relationship may be covered by the employee records exemption in the Privacy Act. Regardless of whether an exemption applies, we will continue to handle employment information carefully and confidentially and in accordance with applicable workplace laws.
We may collect:
When you visit our website or use our electronic services, we may collect technical information such as:
Where it is reasonable and practical, we collect personal information directly from you.
This may happen when you:
We may also collect information from:
If we collect information about you from another source, we will take reasonable steps to make sure you are aware of the collection and the relevant circumstances, unless an exception applies.
If you provide us with information about another person, such as a referee or emergency contact, you should make sure you have their permission to share their details and that they understand why Move may contact them.
You may deal with us anonymously or use a pseudonym when making a general enquiry, where it is lawful and practical to do so.
We will generally need to know your identity when:
We may sometimes receive personal information that we did not ask for.
If this happens, we will consider whether we could lawfully have collected the information ourselves.
If we could not lawfully have collected it and we are not required to retain it, we will take reasonable steps to securely destroy or de-identify it.
We collect, hold, use and disclose personal information so we can provide our services, support the people we work with and meet our business and legal responsibilities.
This may include:
If you choose not to provide information we reasonably need, we may be unable to assess your suitability for work, represent you for an opportunity, employ or place you, process payments or provide the requested service.
We will not disclose a work seeker’s identity, résumé or other identifying details to a prospective employer without the work seeker’s written permission, except where disclosure is required by law.
Permission to represent you for one opportunity or client does not automatically give us permission to submit your information for unrelated opportunities.
We may discuss your experience or the availability of talent with clients in a genuinely de-identified form, provided you cannot reasonably be identified.
Our consultants remain responsible for ensuring that your information is used appropriately and that you are represented honestly, accurately and professionally.
Where it is reasonably necessary for the purposes explained in this policy, we may disclose personal information to:
We require our team members and service providers to treat personal information confidentially and use it only for authorised purposes.
We do not sell personal information.
When you nominate a referee, we may contact them and collect information about your experience, performance and suitability for employment.
Reference information is generally collected on a confidential basis. Your ability to access reference information may be limited where providing it would:
If we employ or engage you for temporary, contract or on-hire work, we may provide relevant information to the client or host organisation where it is needed to:
We will only provide information that is reasonably required for the relevant purpose.
We may use recruitment technology, search tools, transcription services, data analytics or artificial intelligence-assisted tools to support:
These tools support our consultants and do not replace professional judgement.
Move does not currently rely solely on automated systems to make decisions that significantly affect a person’s employment opportunities or other rights or interests.
We take reasonable steps to:
Where applicable privacy legislation requires us to explain the use of an automated process, we will provide information about the kinds of personal information involved and the role the technology plays.
We do not intentionally enter sensitive personal information into publicly available artificial intelligence services unless the proposed use has been appropriately assessed, protected and authorised.
We may contact you about:
We will only do this where permitted by law.
You can unsubscribe from marketing communications at any time by:
We will action your request within a reasonable period and without charge.
You may still receive employment, payroll, placement or service-related communications where they are necessary to manage our working relationship with you.
Our website may use cookies, analytics and similar technologies to:
You can control cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
Résumés and applications submitted through our website may be transmitted to and stored within our secure recruitment systems. They are not made publicly available through our website.
Some of our team members, technology providers or other service providers may be located outside Australia or may store, process or access personal information from overseas.
The countries in which recipients are likely to be located may include:
Before disclosing personal information to an overseas recipient, we will take the reasonable steps required by the Privacy Act to ensure the recipient handles the information consistently with the Australian Privacy Principles, unless an exception applies.
In some circumstances, we may seek your express consent to an overseas disclosure after explaining the relevant circumstances and implications.
We may collect government-related identifiers such as:
We will only collect these identifiers where reasonably necessary for verification, employment or legal compliance.
Tax file numbers will be collected, used, disclosed, stored and securely destroyed in accordance with the Privacy (Tax File Number) Rule 2015 and applicable taxation and superannuation laws.
We will only use or disclose government-related identifiers where permitted or required by law. We will not adopt a government-related identifier as our own identifier for you unless permitted by law.
We take reasonable technical, physical and organisational steps to protect personal information from:
Our security measures may include:
No electronic system or method of transmission can be guaranteed to be completely secure. When sending sensitive or identity information electronically, you should also take reasonable care to protect it.
We maintain processes for identifying, assessing and responding to suspected or actual privacy and security incidents.
Where we suspect an eligible data breach may have occurred, we will carry out a reasonable and expeditious assessment in accordance with the Privacy Act.
If we have reasonable grounds to believe that an eligible data breach has occurred and is likely to result in serious harm, we will notify the Office of the Australian Information Commissioner and affected individuals as soon as practicable, as required under the Notifiable Data Breaches scheme.
Any notification will include information about the breach and recommendations about the steps affected individuals should take in response.
We retain personal information for as long as it is reasonably required for our recruitment, employment and business activities or to meet legal, contractual, regulatory and insurance requirements.
Queensland private employment agent legislation requires worker, employer and placement registers, as well as relevant recruitment correspondence, to be retained for at least six years.
Where we employ a person, including as a temporary or on-hire employee, applicable workplace legislation generally requires employee, time and wage records to be retained for seven years.
Taxation, superannuation, workers’ compensation, insurance and corporate records may be subject to different statutory retention periods.
When personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to securely destroy or de-identify it.
You may ask us to:
Please contact our Privacy Officer using the details below.
We may need to verify your identity before processing your request. We will only ask for the minimum information reasonably necessary to do this.
We will respond within a reasonable period, generally within 30 days.
There is no charge for making a request. In limited circumstances, we may charge a reasonable cost for providing access. If this applies, we will explain the proposed charge before proceeding.
There may be circumstances in which we are permitted or required to refuse access or correction. If this happens, we will generally:
We may not be able to provide these reasons if doing so would be unlawful or unreasonable.
If we correct personal information that has previously been disclosed to another organisation, you may ask us to notify that organisation. We will take reasonable steps to do so unless it would be unlawful or impracticable.
You may ask us to delete personal information we hold about you.
We will consider your request and securely delete or de-identify information where it is no longer required.
We may be unable to delete information that must be retained for:
If we cannot fully comply with your request, we will explain why, where appropriate.
If you have a question, concern or complaint about how we have handled your personal information, please contact us.
We will treat your concern seriously and work with you to understand and resolve it.
Privacy Officer
Move Recruitment Solutions Pty Ltd
PO Box 3159
Newstead QLD 4006
Australia
Email: privacy@moverecruitment.com.au
Telephone: 07 3556 1079
Please provide enough information for us to understand and investigate your concern.
We will acknowledge your complaint and aim to provide a response within 30 days. If we need additional information or more time to complete our investigation, we will let you know.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Telephone: 1300 363 992
You may also contact the relevant Queensland regulator if your concern relates to our obligations as a private employment agent or licensed labour hire provider.
We may update this Privacy Policy when our services, systems, information-handling practices or legal obligations change.
The current version will be available on our website and will show its effective date.
We will review this policy regularly to ensure it continues to reflect how Move works and the obligations that apply to us.
If you would like this Privacy Policy in another accessible format, please contact our Privacy Officer.
At Move, protecting personal information is part of protecting the relationships people trust us to build.
